DermIQ Privacy Policy

When using DermIQ, you may choose to provide information such as:

• Name
• Email address
• Password and account credentials
• Skin type
• Skin concerns
• Skincare goals
• Product preferences
• Age range
• Gender (optional)
• Photos you voluntarily upload
• Product reviews and feedback
• Customer support communications

Providing profile information is voluntary, but some features may not function properly without it.

To provide personalized skincare recommendations, DermIQ may collect and process information related to:

• Acne concerns
• Hyperpigmentation
• Rosacea
• Sensitivity
• Dryness
• Oiliness
• Aging concerns
• Sun damage
• Other skincare-related preferences and goals

This information is used solely to personalize your experience and improve recommendation quality.

DermIQ does not use this information to diagnose medical conditions.

When you use the Service, we automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• Referral sources
• Pages visited
• Session duration
• Search activity within DermIQ
• Clickstream data
• Date and time of visits

This information helps us improve performance, security, analytics, and user experience.

DermIQ uses cookies, pixels, local storage, and similar technologies to:

• Keep users logged in
• Remember preferences
• Analyze website performance
• Improve recommendations
• Measure marketing effectiveness
• Detect fraud and abuse

You can control cookies through your browser settings, although some features may not function correctly if cookies are disabled.

Trusted vendors who help us operate the platform, including:

• Cloud hosting providers
• Analytics providers
• Email delivery services
• Customer support platforms
• Payment processors

These providers may access information only as necessary to perform services on our behalf.

We may disclose information if required to:

• Comply with laws or regulations
• Respond to legal requests
• Protect our users
• Prevent fraud or abuse
• Enforce our Terms of Service

If DermIQ is involved in a merger, acquisition, financing, restructuring, or asset sale, information may be transferred as part of that transaction.

DermIQ uses artificial intelligence, machine learning models, computer vision technologies, statistical analysis, and proprietary algorithms to generate skincare insights, product recommendations, ingredient evaluations, and personalized skincare routines.

These recommendations are generated automatically based on information provided by users, including but not limited to:

• Skin type
• Skin concerns
• Skincare goals
• Product preferences
• User interactions with the Service
• Uploaded images or facial photographs (when provided)

DermIQ's recommendations are intended solely for informational and educational purposes and should not be considered medical advice, diagnosis, treatment recommendations, or professional healthcare guidance.

Certain features of DermIQ may rely on automated processing to:

• Analyze visible skin characteristics
• Assess skincare concerns
• Match users with relevant products
• Generate personalized routines
• Estimate skin compatibility scores
• Prioritize products based on research and profile fit

These automated processes are designed to assist users in making skincare decisions but do not replace professional medical judgment.

Users acknowledge that automated recommendations may occasionally be incomplete, inaccurate, or unsuitable for their individual circumstances.

DermIQ may use anonymized, aggregated, and de-identified user interactions to improve the quality, performance, and accuracy of its recommendation systems.

Where required by applicable law, DermIQ will obtain consent before using personal data for AI training or model improvement purposes.

DermIQ does not sell personal information for AI training.

While many recommendations are generated automatically, DermIQ may periodically review recommendation quality, model performance, and user feedback to improve system accuracy and reliability.

No automated recommendation should be interpreted as a guarantee of product effectiveness, safety, or suitability.

DermIQ may allow users to voluntarily upload photographs of their face or skin in order to receive personalized skincare insights and recommendations.

By uploading images, you grant DermIQ permission to process those images solely for purposes related to:

• Skin condition analysis
• Product recommendations
• Routine personalization
• Research and model improvement
• User experience enhancement

Participation in image-based analysis is entirely voluntary.

DermIQ may use computer vision and artificial intelligence technologies to analyze visible characteristics of uploaded images, including:

• Acne
• Redness
• Hyperpigmentation
• Fine lines and wrinkles
• Oiliness
• Dryness
• Dark spots
• Skin texture
• Other skincare-related indicators

DermIQ does not use uploaded photographs for identity verification, facial recognition, law enforcement purposes, or advertising profiling.

DermIQ does not collect, store, or use facial recognition templates, facial geometry maps, fingerprints, voiceprints, or other biometric identifiers for the purpose of uniquely identifying individuals.

If future functionality requires processing information that may be considered biometric data under applicable laws, DermIQ will provide additional disclosures and obtain any legally required consent before such processing occurs.

Uploaded images may be stored securely for the purpose of:

• Maintaining user history
• Tracking skincare progress
• Improving recommendation quality
• Supporting requested features

Users may delete uploaded images at any time through their account settings or by contacting DermIQ.

Upon deletion requests, DermIQ will remove images within a commercially reasonable period unless retention is required by law.

Users should not upload images containing:

• Government-issued identification
• Financial information
• Medical records
• Images of other individuals without consent
• Any information unrelated to skincare analysis

DermIQ is not responsible for information voluntarily included in uploaded images.

By uploading photographs to DermIQ, you expressly consent to the collection, storage, analysis, and processing of those images as described in this Privacy Policy.

You may withdraw your consent at any time by deleting your images or requesting account deletion.